Legal notice

 

1. Products and Services

Tay's Hair & Body Experience offers products including but not limited to:

  • Body butters

  • Body scrubs

  • Bath salts

  • Lip balms

  • Foaming face washes

  • Herbal-infused beauty products

  • Hair care products

  • Beauty consultations

  • Workshops and educational services

We reserve the right to modify, discontinue, or update products and services at any time without prior notice.


2. Product Information

We strive to provide accurate descriptions, ingredient lists, and images of our products. However:

  • Product colors, textures, and scents may vary slightly due to natural ingredients.

  • Handmade products may have minor variations.

  • Results from using our products may vary by individual.

We do not guarantee specific results from any product.


3. Health Disclaimer

Our products are intended for cosmetic and personal care purposes only.

Statements made on our website, social media platforms, marketing materials, or product labels have not been evaluated by the U.S. Food and Drug Administration (FDA), unless otherwise stated.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should:

  • Read all ingredients before use.

  • Perform a patch test before using new products.

  • Consult a healthcare professional regarding allergies, pregnancy, medical conditions, or concerns.

Tay's Hair & Body Experience is not responsible for allergic reactions or misuse of products.


4. Orders and Payments

All orders must be paid in full before processing.

Accepted payment methods may include:

  • Credit Cards

  • Debit Cards

  • PayPal

  • Shop Pay

  • Other approved payment methods

Prices are subject to change without notice.

We reserve the right to:

  • Refuse any order

  • Cancel suspicious transactions

  • Limit quantities purchased


5. Shipping Policy

Processing times are generally between 3–10 business days unless otherwise stated.

Shipping times may vary depending on:

  • Carrier delays

  • Weather conditions

  • Holidays

  • Supply chain disruptions

Once a package has been transferred to the shipping carrier, Tay's Hair & Body Experience is not responsible for delays caused by the carrier.

Customers are responsible for providing accurate shipping information.


6. Returns and Refunds

Due to the personal nature of skincare and beauty products, all sales are final unless:

  • The wrong item was received.

  • The product arrived damaged.

  • There was an error caused by Tay's Hair & Body Experience.

Claims for damaged or incorrect products must be submitted within 7 days of delivery and include photographs of the product and packaging.

Approved refunds or replacements will be processed at our discretion.


7. Appointments and Services

For appointments and consultations:

  • Clients must arrive on time.

  • Late arrivals may result in shortened services or cancellation.

  • No-shows may be subject to fees.

  • Deposits may be required and may be non-refundable.

Rescheduling requests should be made at least 24 hours before the appointment.


8. Intellectual Property

All content belonging to Tay's Hair & Body Experience, including:

  • Logos

  • Product names

  • Product formulas

  • Images

  • Videos

  • Written content

  • Marketing materials

is the property of Tay's Hair & Body Experience and may not be copied, reproduced, distributed, or used without written permission.

Unauthorized use may result in legal action.


9. Wholesale Accounts

Approved wholesale customers agree:

  • Not to alter or relabel products without written authorization.

  • Not to make medical or therapeutic claims regarding products.

  • To comply with all applicable laws and regulations.

Wholesale pricing and eligibility may be modified at any time.


10. Limitation of Liability

To the fullest extent permitted by law, Tay's Hair & Body Experience shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Lost profits

  • Personal injury resulting from misuse of products

Our maximum liability shall not exceed the amount paid for the product or service in question.


11. User Conduct

Users agree not to:

  • Violate any laws or regulations.

  • Submit false information.

  • Attempt to interfere with website security.

  • Upload harmful software or malicious content.

Violation of these terms may result in termination of access to our website or services.


12. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.


13. Governing Law

These Terms and Conditions shall be governed by and interpreted under the laws of the State of Colorado, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate courts located in Colorado.


14. Changes to Terms

Tay's Hair & Body Experience reserves the right to update or modify these Terms and Conditions at any time.

Changes become effective immediately upon posting on our website.

Continued use of our website, products, or services constitutes acceptance of the revised Terms and Conditions.

 

By purchasing products, booking services, or using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.